For purposes of this Limited Labor Warranty, "Workmanship" means the installation labor performed by Right Way Air & Heating (AirZen Inc), including but not limited to:
Workmanship does not include product design, manufacturing quality, material defects, pre-existing conditions, or performance limitations inherent to the equipment.
"Equipment Defect" means a failure or malfunction of a component, part, or system element caused by manufacturing defect, material defect, or factory-related issue that is unrelated to Contractor's installation labor.
Equipment defects are governed exclusively by the applicable manufacturer's warranty and are subject to manufacturer approval. Right Way Air & Heating (AirZen Inc) does not independently warrant equipment performance beyond workmanship.
Right Way Air & Heating (AirZen Inc) reserves the right to inspect and diagnose any reported issue in order to determine whether the condition is attributable to:
The determination of cause shall be based on reasonable professional judgment and standard diagnostic procedures.
To initiate a warranty claim, Customer must:
Warranty service shall be performed during normal business hours unless otherwise agreed. Contractor shall determine whether the claim is covered under workmanship warranty, manufacturer warranty, third-party extended labor warranty, or is non-covered.
Diagnostic services, trip charges, travel time, and related service fees are not automatically covered under this Limited Labor Warranty.
If the issue is determined to be caused by defective workmanship, labor required to correct such workmanship shall be provided without additional labor charge.
If the issue is determined to be an equipment defect, a maintenance-related issue, a non-covered condition, or a third-party related issue, Customer shall be responsible for diagnostic and related service charges unless otherwise covered under a separate extended labor warranty agreement.
If Customer has purchased a third-party extended labor warranty:
Customer acknowledges that third-party extended labor warranties are separate contractual arrangements governed by the issuing provider.
This Limited Labor Warranty applies only to installation workmanship performed by Right Way Air & Heating (AirZen Inc) and does not extend to:
Contractor provides a Limited Labor Warranty covering defects in workmanship related solely to the installation of newly installed HVAC equipment and components installed by Contractor.
This Limited Labor Warranty applies only to labor and workmanship performed by Contractor and does not apply to existing equipment, materials, or systems not installed or modified by Contractor.
The Warranty Period shall be as specified in the signed Installation Agreement and shall commence on the date of installation or substantial completion of services.
The contractor provides a one (1) year minimum workmanship warranty on all work performed from the installation date. Any extended labor warranties may be offered in addition to this minimum coverage.
Any labor warranty exceeding one (1) year shall be considered an Extended Labor Warranty and may be provided by a third-party warranty provider or manufacturer, subject to the terms and conditions of such third-party provider.
Contractor does not provide in-house extended labor warranties unless expressly stated in writing. Third-party extended labor warranties are governed solely by the issuing provider's terms and conditions. Contractor makes no independent representations regarding third-party warranty coverage.
Refunds are not available for extended labor warranty purchases.
For any Warranty Period exceeding two (2) years, continued coverage beyond two (2) years is conditioned upon proper annual maintenance of the system.
Where applicable, participation in Contractor's maintenance program may be required to maintain extended labor coverage. Failure to perform reasonable and documented annual maintenance may void or limit warranty coverage to the extent that lack of maintenance contributed to the defect.
Customer is responsible for maintaining records of maintenance and providing reasonable proof upon request.
This Limited Labor Warranty may be transferable to a subsequent property owner during the applicable Warranty Period, subject to proper maintenance and absence of material modifications.
Manufacturer warranties remain subject to manufacturer transfer policies and applicable transfer fees.
Contractor will repair defects in workmanship that arise during the Warranty Period, provided Contractor is notified within the Warranty Period.
Contractor reserves the right to inspect and diagnose any claimed defect to determine whether the issue is attributable to defective workmanship.
If the issue is determined to be caused by Contractor's workmanship, Contractor will provide labor necessary to correct the defect at no additional labor charge.
This Limited Labor Warranty does not apply to:
This warranty does not cover existing copper line sets, duct systems, electrical systems, disconnects, breakers, drain pans, condensate pumps, refrigeration lines, thermostats, low-voltage wiring, insulation, or other existing infrastructure unless expressly included in the Installation Agreement.
Repairs, alterations, or service performed by persons or entities other than Contractor may limit or void coverage to the extent such third-party work caused or contributed to the issue.
Third-party service does not automatically void this warranty in its entirety but may limit coverage to unaffected portions only.
Equipment and component parts are covered solely by their respective manufacturer warranties.
Contractor assigns to Customer any applicable manufacturer warranties but makes no independent warranty regarding equipment performance beyond workmanship. Manufacturer warranty claims are subject to manufacturer approval.
Labor, service calls, travel time, diagnostics, refrigerant, and related costs associated with manufacturer warranty claims are not covered under this Limited Labor Warranty unless expressly stated otherwise.
Contractor may assist Customer in submitting manufacturer warranty claims upon request but is not responsible for manufacturer approval or denial.
Warranty service is performed during Contractor's standard business hours unless otherwise agreed. Service requested outside standard business hours may be subject to additional fees.
If inspection determines that the issue is not related to defective workmanship, Contractor reserves the right to charge a diagnostic or service fee.
Except for the express Limited Labor Warranty provided herein, Contractor disclaims all other warranties, express or implied, to the maximum extent permitted by law.
Contractor's aggregate monetary liability for any claim arising from the installation services shall not exceed the amount paid to Contractor for the work giving rise to the claim.
Under no circumstances shall Contractor be liable for indirect, incidental, consequential, special, or punitive damages, including loss of use, inconvenience, or loss of time.
Customer's sole and exclusive remedy under this Limited Labor Warranty shall be repair of defective workmanship during the applicable Warranty Period.
This Limited Labor Warranty shall be governed by the laws of the state in which the installation was performed.
If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.
This Limited Labor Warranty constitutes the entire agreement concerning workmanship warranty and supersedes prior representations, marketing materials, or oral statements regarding labor coverage.
Contact us at (760) 691-5895 or info@acrightway.com.